七．QS-9000中的術語
APQP Advanced Product Quality Planning and Control Plan，產品質量先期策劃和控制計劃
PPAP Production Part Approval Process,生產件批準程序
FMEA Potential Failure Mode and Effects Analysis,潛在失效模式及后果分析
MSA Measure System Analysis,測量系統分析
SPC Statistical Process Control,統計過程控制
審核 Audit
能力 Capability {TodayHot}
能力指數 Capability Indices
控制計劃 Control Plans
糾正措施 Corrective Action
文件 Documentation
作業指導書 Job Instruction, work instruction
不合格品 Nonconformance
不合格 Nonconformity
每百萬零件不合格數 Defective Parts Per Million, DPPM
預防措施 Preventive Action
程序Procedures
過程流程圖 Process Flow Diagram, Process Flow Chart
質量手冊Quality Manual
質量計劃 Quality Plan
質量策劃 Quality Planning {HotTag}
質量記錄Quality Records
原始數據Raw Data
反應計劃Reaction Plan
返修Repair。
返工Rework
現場Site
分承包方Subcontractors
產品product
質量quality
質量要求quality requirement
顧客滿意customer satisfaction
質量管理體系quality management system
質量方針quality policy
質量目標quality objective
質量管理quality management
質量控制quality control
質量保證quality assurance
組織organization
顧客customer
供方supplier
過程process
服務service
設計與開發design and development：
特性characteristic
可追溯性trace ability
合格conformity
缺陷defect
糾正correction
讓步concession
放行release
報廢scrap
規范specification
檢驗inspection
試驗test
驗證verification
評審review
測量measurement
計數型數據Attributes Data
普通原因Common Cause
單值Individual
均值Mean
隨機抽樣Random Sampling
極差Range
特殊原因Special Cause
穩定性Stability
子組Subgroup
計量型數據variables Data
變差variation
固有變差Inherent variation
總變差Total variation
偏倚Bias
重復性Repeatability
再現性Reproducibility
穩定性Stability
線性Linearity
分辨率Resolution
過程更改Process change
質量功能展開QFD
過程特殊特性Special Process Characteristic
產品特殊特性Special Product Characteristic
外觀項目Appearance Item
初始過程能力Preliminary Process Capability
材料清單Bill of Material
設計確認Design Validation
設計驗證Design Verification
顧客的呼聲Voice of the Customer
過程的呼聲Voice of the Process